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What do I do if I see an ad appearing against inappropriate content?
Complaints will be investigated by contacting all relevant parties. If a complaint is upheld, appropriate action will be taken and communicated.
Overview of Process:
[1] Notify IASH of breach with evidence. In all cases, appropriate screenshots showing the breach must be provided, as well as any other appropriate documentation (such as Insertion Orders).
[2] IASH will then investigate the offending network to determine whether the breach was wilful or accidental.
[3] In case of misplacement of inventory, IASH may request independent verification of vetting judgments and site content by a neutral third party, as well as investigation of additional evidence such as web and ad server logs.
If you would like to make a complaint or have any concerns about an IASH Member please contact julia@iabuk.net or phone Julia Smith on 020 70506961.
